QPC today announced that it has received a multimillion GBP investment from Finance Wales. The investment will be used to further develop both the technology and markets for QPC’s ground breaking MIG solution.
The MIG is a unique ’Big Data’ solution that enables call and contact centres to reduce costs and improve service by providing exceptional insight and enabling the many systems within an organisation to work together more effectively. It is already used by some of the largest businesses across the world including Bell Canada and Vodafone.
Talking about the investment, Phil Smith, founder of QPC, comments; “The funding will enable us to invest in our existing teams and infrastructure to expedite our growth strategy and capitalise on a significant global market opportunity. The external due diligence process for the investment validated the unique power of the system and its market potential, and the fact that Finance Wales are willing to invest such a large amount confirms our opinion that the global opportunity for the MIG is considerable.”
Commenting on Finance Wales’ investment, Deputy Fund Manager, Chris Griffiths says: “QPC is an ambitious Welsh company with the right ingredients for future success. Its innovative technology helps blue-chip clients improve processes while achieving significant cost savings. Finance Wales’ £2.3 million equity investment will provide QPC with the backing it needs to achieve global expansion.”
Gambit Corporate Finance acted as lead advisor to QPC in raising development capital. Simon Williams, Director at Gambit, says; “QPC covers two significant areas which are investment hot-spots in the current market, namely data analytics and customer experience insight. This provides a compelling customer proposition, and the investment will allow QPC to maximise the significant market opportunity which it has developed."
